Return Policy
BuyDBest receives all products information directly from the manufactures or their delegates. If you are not sure if the product matches the description or have any doubts please do not place an order until you have contacted us.
We are happy to look and verify any question you might have.
Please make sure you contact us before placing an order for a product where the measurements are important.
Due to the fact that we are trying to bring to you the lowest prices on the net, shipping and handling charges are not refundable unless we shipped you the wrong item or a defective unit. We will credit or exchange unused, defective items only. Items returned without original packaging will be refused and we won't be able to refund your order.
Defective Unit:
If you got a defective unit, we will replace it and will pay for collecting and shipping the new product. If we are unable to find a new product you will get 100% refund for the entire order.
Cancellation Policy:
As long as we did not ship the order, you can contact us or cancellation. However, please note that at times it maybe that item is already on the truck but tracking is yet to be posted and cancellation at this point won't be possible.
Unfortunately the shipping costs cannot be refunded and the shipping back to us will be at your own expense.
The shipping/handling cost for a Free Shipping Order will be deducted from the total order value.
Please be sure that you want to make the purchase before submitting the order. A return fee, our shipping costs, a 17% restocking fee but no less than $5) and any other applicable fees will
be charged on orders refused at delivery.
Return Policy:
BuyDBest has a money back guaranty provided you contact us for a RA within 30 days of receipt of the package. In order to receive proper credit on your return, please contact us for a RA. Once you receive a RA via email all items must be returned within 5 days. We do not accept requests for returns after 30 days from the day of receipt of the package. If the package is returned without us issuing a RA or without the RA # on it, the return will be refused and we won't be able to refund your order.
The shipping/handling cost for a Free Shipping Order will be deducted from the total order value.
We are unable to refund the cost of the original shipping if you decide that you do not want the order after it has already been submitted.
Please note: We do not issue prepaid return labels. All returns must be unused and in their original packaging with all packing material intact. All returns must be sent freight prepaid by the customer, insured and with tracking code emailed to us.